Export Issue with custom field desriptions

Jan Ambroz November 20, 2024

Hi there,

 

When I am exporting Issue to word or excel is there a way to include description (help text under field) of the custom field?


Thank you

2 answers

1 vote
Aron Gombas _Midori_
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November 21, 2024

Using the Better Excel Exporter for Jira app, you can do this.

Tip: you can access the complete custom field object, so if you add the corresponding expression to the Excel export template, it should work.

You can ask our support if you can't solve it alone.

(Discl. it is a paid and supported app developed by our team. Free for 10 users!)

0 votes
Chris Buzon
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November 20, 2024

no.  the export process will include ticket details in a CSV format, and will not include the field descriptions. Word exports are simplistic, and just contain the field names and values and not the description of the field.
There may be a sneaky way to get that info from the API, or an add-on, but I don't know of any specifically, hopefully someone else does.

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