My Jira Admin created a new broad for the new project. When i created stories and/or sub tasks, I am not able to see the fields like Story Points, Original Estimate and Remaining Estimate.
I could see the same field in the old project which i am handling in parallel.
The admin checked both the Board/Project settings and everything seems similar.
Can any on help on what might be the cause and/or how to make those fields visible on your story/sub task.
@elvir.dzeladin yes these fields are showing on the configure fields. My Admin did some changes and those fields are showing up for any issue I create newly. But if i go to edit the previously created issue, those fields are not showing
@Milan_Kovacs Its my Jira admin who is having the problem and PM/SM are not given access to any of the admin functionalities.
Are you not seeing the fields in the Issue Detail View on the board or within the main Issue Create/View/Edit screens of the ticket? Or both?
There are some steps to take to get to why your fields aren't showing up but a little bit more information would be helpful to narrow it down.
In general, it sounds like the fields you are looking for are either not on the appropriate View/Edit screen or that they are hidden by the Field Configuration. If your admin has added them to the Issue Detail View on the board itself, this does not necessarily make the field available on the board itself; those other things I mentioned need to be configured correctly as well.
Your Jira System Admin can also use the "Where is My Field?" feature to troubleshoot:
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