Error when using Confluence and Jira Connector

When using the Confluence and JIRA Connector on our confluence page, half the time I get an error:

SPP-169 has been created, but there is a problem in adding it to the page. You can manually add it later using JIRA macro.

At first it seemed like it was happening when I selected too much text, but now it seems to happen even if I select small amounts of text. I do have permissions to edit the page.

Any ideas?

5 answers

Hi Ameen,

I could not find much about this message.

What does appear in Confluence logs just after you create the issue?

We are seeing the same problem. Was hoping for answer.

Can you provide a screenshot of App Link Config? Please also detail what is listed under the "Trusted Tab".

I have the problem also, it's very annoying.
What can I do about it? 

In our experience, this error happens when you select other things than simple text.

In other words, make sure you only select plain text in your Confluence pageimage2015-1-7 16:24:58.png and then click the "Create JIRA issue" button.

Make sure there are no hyperlinks or so in the selected text.

 

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Tuesday in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

514 views 1 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you