Error deploying new standalone war

I'm attempting to upgrade from jira 4.1.2 to 4.4.6. Right now, I just want to run 4.4.6 as a standalone out-of-the-box. However, when I go to the home page, the first thing I get is a NoClassDefFoundError: com/atlassian/jira/web/util/ProductVersionDataBeanProvider.

Like I said, I'm running this straight out of the box. What could be missing? To deploy, I downloaded the and copied the webapp directory to my Tomcat webapps dir, just as I do with 4.1.2.

Thanks for any input!

1 answer

1 accepted

Hi there,

May I know if you deployed JIRA 4.4.5 WAR to the same Tomcat that were running JIRA 4.1.2? If this is true, then perhaps can you kindly try to clear the Tomcat work directory ($TOMCAT/work), restart the Tomcat and see if it helps?

That was it! Thanks so much!! I used a copy of the original Tomcat dir, but didn't clear out the work directoroy.

Thanks, great to know that the problem is resolved now on your end. :)

Have a pleasant day!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,338 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot