Error deploying new standalone war

I'm attempting to upgrade from jira 4.1.2 to 4.4.6. Right now, I just want to run 4.4.6 as a standalone out-of-the-box. However, when I go to the home page, the first thing I get is a NoClassDefFoundError: com/atlassian/jira/web/util/ProductVersionDataBeanProvider.

Like I said, I'm running this straight out of the box. What could be missing? To deploy, I downloaded the war.zip and copied the webapp directory to my Tomcat webapps dir, just as I do with 4.1.2.

Thanks for any input!

1 answer

1 accepted

This widget could not be displayed.

Hi there,

May I know if you deployed JIRA 4.4.5 WAR to the same Tomcat that were running JIRA 4.1.2? If this is true, then perhaps can you kindly try to clear the Tomcat work directory ($TOMCAT/work), restart the Tomcat and see if it helps?

That was it! Thanks so much!! I used a copy of the original Tomcat dir, but didn't clear out the work directoroy.

Thanks, great to know that the problem is resolved now on your end. :)

Have a pleasant day!

Suggest an answer

Log in or Sign up to answer
Atlassian Summit 2018

Meet the community IRL

Atlassian Summit is an excellent opportunity for in-person support, training, and networking.

Learn more
Community showcase
Posted Wednesday in New to Jira

Are you planning to trial, or are currently trialling Jira Software? - We want to talk to you!

Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in   talking to 20 people planning t...

284 views 5 0
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you