Email notification on reassignment doesn't seem to work for Change Request only. It does not have a different Notification Scheme, but for some reason when I reassign a CR, the Assignee is not notified. Other issue types (e.g. bug, task) do correctly notify on reassignment. CR is unique in that we have a specific workflow written for it, but as I understand it (perhaps incorrectly), if all issue types share the same Notification Scheme then that shouldn't matter. I should also mention that other Notification triggers (e.g. commenting, issue deleted) DO notify properly. Any ideas would be most appreciated!
You might have some post-functions that might be overwriting your notification scheme.
Take a look at the post functions in the transitions and steps for that workflow. Each transition fires an event (Generic evet, issue updated, issue assigned)
There might be the following causes for that issue:
Hope that helps.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG