We are currently using jira 5.0.7. In release notes it was mentioned from jira 5.0 the email notification templates had changed. But still we are able to see the mail view as it was in jira 4.4. we have tested the same with jira 6.1.7. There also we can see the same view.
PFB screen shot mail notification after creating issue with jira6.1.7.
Thanks for the response.
No i haven't customized templates.
I am expecting the template like below as mentioned in the link
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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