Dynamic title in request form

[Marcel Piket]

I've created a request form 'Add new user' for a customer. The customers enter first name, last name and other details. If the ticket is send, the title of the ticket will be 'Add new user'. However, if many users are required al tickets have same description. 

I'd actually like to make use of the fields filled in to the form. Something like "Add new user " &firstname &lastname.

Can somebody guide me to the possibilities here ?

Thanks in advance

M

[robert Mugabuhamye · Accepted solution]

hello @Marcel Piket ,

You can take a look at Automation for jira. 

The trigger will be issue creation and the edit the summary if issuetype or request type equal you request. 

here is a close example :
https://confluence.atlassian.com/automationkb/automation-rule-to-append-assignee-full-name-to-the-end-of-the-summary-field-1107631937.html

[Marcel Piket]

Hi Mugabuhamye,

This indeed was the pointer in the right direction. After some testing and playing around I was able to achieve what I wanted.

Thnaks !