Hi, we are new launching JIRA Service Desk..
1) Is there a way to duplicate a ticket from Jira service desk to Jira core by click of a button? So that our internal [multiple teams] will work towards resolution in JIRA core.
2) Also wanted to know whether from JIRA core update of comments relavent to customer can be pushed to respective client in JIRA Service Desk without copy/paste..Basically in click of button, the update should be shared to client ticket in JIRA service desk
No click of a button solution that I am aware. Here is what i do:
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