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Due Date: do not allow past dates while cloning

Is there a way to tell the reporter that the existing due date has passed while cloning the ticket?

the reason is the due date is required field and while cloning i cant set a rule to clear the due date since this will error out saying Due Date is required.


1 answer

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 19, 2023

Hi Sam,

No, I am not aware of a way to do this while in process of cloning the issue. You can send an email after the issue gets created to update the issue. And you can prevent it from moving forward in the workflow. But not when it is being created. 

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