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Dropdown values outside of reachable area

Jason Walther
Jason Walther November 17, 2020

Hi Community,

depending on the screen resolution and zoom settings of Windows, some dropdown values can't be selected, because they are outside of the reachable area of the screen.

I tried this with different browsers, but it seems, that the dialog for creating a new ticket is not that responsive enough to handle this issue.

Does anyone have the same issue or a solution for this?

We use Jira Software Cloud.

 

Best regards,

Jason

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Jack Brickey
Jack Brickey
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November 17, 2020

I suspect, but needs validation, that the root cause is “zoom”. For sure you will get undesirable results with zoom especially if >0. Regarding resolution you may see undesirable GUI results but that is generally a safer screen modification where GUI behavior exists.

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Marcin
Marcin February 28, 2021

I have the same problem and zoom is not an issue. 100% and still options are out of reach

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Jason Walther
Jason Walther November 17, 2020

image.png

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