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Done is not "Done"

My workflow shows the defect is done 

But the resolution shows unresolved 

I am using the same status Done in multiple projects and sometime it causes this issue and then solved by it self (strange) 

Infact, I used the "Done" status in this project and the issues with the Done status with a different workflow shows resolution as resolved. 


Thank you, 





Check screenshot 


2 answers

Hello Tawhid,

the transition to Done in the broken workflows will not have a Post Function that sets the Resolution.

Jira KB - Resolutions are not set

Hello Tawhid,

please either set the resolution via post function during the transition to Done or add a Screen to the Transition which includes the Resolution field.

Have a look at this documentation: (Section "Setting the resolution field").


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