It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Done is not "Done"

My workflow shows the defect is done 

But the resolution shows unresolved 

I am using the same status Done in multiple projects and sometime it causes this issue and then solved by it self (strange) 

Infact, I used the "Done" status in this project and the issues with the Done status with a different workflow shows resolution as resolved. 

 

Thank you, 

Tawhid 

 

 

 

Check screenshot 

1.png2.png3.png

2 answers

Hello Tawhid,

the transition to Done in the broken workflows will not have a Post Function that sets the Resolution.

Jira KB - Resolutions are not set

Hello Tawhid,

please either set the resolution via post function during the transition to Done or add a Screen to the Transition which includes the Resolution field.

Have a look at this documentation: https://confluence.atlassian.com/adminjiracloud/working-with-workflows-776636540.html (Section "Setting the resolution field").

Regards
Tobias

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted in Jira

Demo Den Ep. 7: New Jira Cloud Reports

Learn how to use two new reports for next-gen projects in Jira Cloud:  Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...

375 views 1 3
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you