Does Jira on premises "Server" include Service Desk and Confluence?

We are using Jira cloud for software, confluence and service disk, if we move onto the on premises server, is this included or do we need to pay extra?

1 answer

0 vote

There are a whole swathe of products you might use:

  • JIRA Core
  • JIRA Software (Core + Software Boards)
  • JIRA Service Desk (Core + SLAs, portals etc)
  • Confluence

Each one of these is a separate licence (but not Server - you'd run JIRA Core + Service Desk + Software as one server and Confluence as another)


Hi Nic.. sorry, being a bit thick today, but im still not sure if those services are included in "server"? What actually comes with server, and if theyre not included, how do we purchase them?


Its really not clear on the website :(

Atlassian has 14ish products, of which the main ones are JIRA, 2 JIRA Applications, Confluence and Bitbucket.

All of these separate products are available in three flavours:

  • Cloud
  • Server
  • Data Centre

So, from what you've said, you are looking at *three* server products, leading to *two* services running - JIRA Core (Server) and JIRA Service Desk (Server) are two products running as one service, and Confluence (Server) is a single product in a separate service.

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Sunday in Agility

You asked for it, so we delivered: images on issues have arrived

A picture tells a thousand words. And agility boards have just released their latest feature: cover images on issues – so now your board can tell a story at first glance. Upload attachmen...

736 views 3 11
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you