When an automation succeeds, I receive an email from Automation for JIRA about what was updated in the ticket. Is there a way to disable this email functionality?
@edwin vasquez I added an edit action and still received a notification.
For some quick background, I'm using automation to transition an issue to the "selected for development" status when an issue is being created. I have a simple checkbox custom field to trigger this on issue creation. So I don't really have a need for an edit component in my automation, however, I added one at the end of my automation and unchecked the email notification checkbox in the edit component as discussed above.
Note: I started to get a failure notification since I wasn't editing any field. So I had it edit dummy field and stopped getting the failure notifications,
Although, after doing this I still received a notification that the issue had transitioned to a new state. So I realized that if I were to turn off notifications for issues I'm watching or I'm the reporter of (here /secure/ViewPersonalSettings.jspa#emailpreferences) then I don't get the notification. However, that is a global setting and will apply to ALL issues rather than just the ones that the automation runs on. I obviously don't want to set that setting.
I think I'm getting this "transition" notification b/c I'm not the actor of the issue. And it doesn't appear there is a way to change that. So I'm thinking I'm stuck, however, it sounds like others have solved this. So if you have any thoughts I'd really appreciate it.
Any suggestions in this case?
I have an automation that adds a label in a ticket, every time that a customer comment is added. (actor is: "jira.bot")
I removed the automation notifications, but I still get bell/email notifications from Atlassian since that event is an "Issue Updated" one.
Is there any way that you can think of, that I can block all notifications from jira.bot, when it updates the tickets with that label?
The accepted answer here solved it for me:
"Under Rule details, I simply changed the Actor from 'Automation for Jira' to 'User who triggered the event'."