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Disable Emoticons in JIRA

How do you stop the pointless and useless emoticons from appearing in a comment in a jira update?

I have tried to stop keyboard shortcuts but no luck.


Noformat is useless as still need bold and italics.


Very unprofessional having them in the first place.



3 answers

1 vote
Jack Community Leader Dec 12, 2019

The only way I know is to change the field renderer to text but seems like that won’t meet your requirements. configuring-renderers 

0 votes
Payne Community Leader Dec 13, 2019

Here's an open request for this that you can vote for, but don't hold your breath.

The following page mentions removing a bit of code from an XML file. I have not tried this and cannot vouch for it, but it may be something for you to try. I'd recommend trying first on a non-production instance and making a backup of the file before doing so. Also, I suspect it would need to be repeated following an upgrade.

0 votes


 It would be a nice feature if there were a way to turn off smiley faces / emoji that show up in Jira tickets.

 It is very distracting and unhelpful to have a crucial element of a snippet of code turned into a sly winky face.

 One can work around this issue by ensuring that code is always in a code block, but it would be nice if this was not a necessary workaround for this professional product.

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