Detach an epic when setting dependency between tasks

Vera Salmina
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October 26, 2023

Hello everyone!

Help me, please, how to understand the problem.
In the Structure, automation rules are configured to pull up tasks under epics and add tasks to implemet connections.
If I create a task in a structure from an epic, it is linked to it. If I move a task depending on History or another Task, the link to the epic disappears.
What might this be related to?

 

Best Regards,

Vera

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Aly Khan October 26, 2023

It seems you're facing an issue where links to epics disappear when moving tasks. This could be related to task dependencies, automation rules, system updates, permissions, or a configuration problem. To resolve it, review your automation rules, check for recent system updates, and ensure permissions are set correctly. If the problem persists, consider seeking assistance from your system's support or community forums for specific solutions.

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Bill Sheboy
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October 26, 2023

Hi @Vera Salmina -- Welcome to the Atlassian Community!

From what you describe, I wonder if there is another automation rule performing that action.

When you look at an example issue showing this symptom, and review the issue's change history, who (or what) does it indicate is changing the linking?

And if you look at the automation audit log, do you see any rules running at the time the task movement occurred? 

Kind regards,
Bill

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