Descriptions from Issues keep disappearing

[Sean Somerville]

When creating a task - we'd have an "action item" inside the description. A checklist of three things. When checking off those things, sometimes they would stick, sometimes they wouldn't. At first I thought I was going crazy and after double checking, I was confident I checked off the first action item inside that task. Once, I checked the action item box, left the task, came back immediately and watched the checkmark fade from the screen and that box. Today, I checked the first action item box again, and immediately it wiped the entire description of the task from my screen. Now it is blank. No three checkboxes, it's all empty. WHY?!

[John Funk]

Hi Sean - Welcome to the Atlassian Community!

Are you using any third party apps like with checkboxes to insert into the Description field? Or how are you adding those?

Also, unlike other fields in Jira, the Description field has a Save button that much be clicked after you change anything in the field.