Delta time for tasks

[Pomme Duccini]

Hi,

Is it a way for me to auto calculate time from state transition.

Basically how much time do we have between the transition from 'to do' to 'in progress'  until transition from 'in progress' to 'test' ?

Thanks,

[Valeriia_Havrylenko_SaaSJet]

Hi @Pomme Duccini  👋

Welcome to the community! 

I would like to introduce you to an app developed by our team that has been designed with simplicity and ease of use in mind. The Time Between Statuses add-on is a tool that calculates the time between statuses and measures various time KPIs based on these calculations.

As you can see in the screenshot, the app provides an example of a report for the Support team, illustrating how the required metrics are measured.

It all depends on the timer configuration, which allows you to set up how and when the app should count the time spent on a task between different statuses.

You can also set up highlights of values that exceed the permissible level, and in this case, you can receive issue and email notifications.

We are offering you a 30 days of free trial, and you can also book a demo  with our specialist. I am confident that this app will be very useful for you, so don't hesitate to give it a try!

[Amay Purohit_RVS]

Hi @Pomme Duccini 

Welcome to the community !!

You can use Jira Rest API's to pull this data or if you would be interested in a mktplace app , please take a look at 

Time in Status Reports 

The add-on provides the time in status of the entire issue workflow and there are 20+ reports in the app which help to meet a wide range of use cases.

One of the many reports is the Time between statuses as shown below, where you can specify your from and to statuses and the app will calculate the time between them. 

More details here

Do try it out.

Disclaimer : I work for RVS, the vendor for this app

[Hannes Obweger - JXL for Jira]

Hi @Pomme Duccini

welcome to the community!

There's no built-in way to do so. I have seen people use Jira Automation to calculate these values (this article should be a good starting point), and of course you can always look at the issue history (either in the UI or via Jira's REST API) and do the math yourself.

Alternatively, if you're open to solutions from the Atlassian Marketplace, there are a number of apps available that operate in this space. E.g., my team and I work on an app in which your use case would be easy to solve, JXL for Jira.

JXL is a full-fledged spreadsheet/table view for your issues that allows viewing, inline-editing, sorting, and filtering by all your issue fields, much like you’d do in e.g. Excel or Google Sheets. It also comes with a number of so-called history columns that aren’t natively available, including time in [status], time between [status A] and [status B], and time between transition from [status A] to [status B] and transition from [status C] to [status D], along with many others.

This is how it looks in action:

As you can see above, you can easily sort and filter by your history columns, and also use them across JXL's advanced features, such as support for (configurable) issue hierarchies, issue grouping by any issue field(s), sum-ups, or conditional formatting.

Any questions just let me know,

Best,

Hannes

[Gizem Gökçe _OBSS_]

Update on May 9th, 2024: Time in Status by OBSS was recently rebranded as Timepiece. It is still the same capable app with the same dedicated team behind it. The answer below mentions the app as "Time in Status" but you can find the app in the marketplace as "Timepiece (formerly Time in Status)". 

Hello @Pomme Duccini ,

Welcome to the community!

If you are ok to use a marketplace app for your reports, Time in Status which is developed by my team at OBSS, is the tool I would highly recommend. It is available for both Jira Cloud and Data Center.

Time in Status mainly allows you to see how much time each issue spent on each status or each assignee. 

Time in Status offers two report types for your case:

The first one is Status Duration report (please see the screenshot above) which shows how much time each issue spent on each status. You can combine the time for multiple statuses to get metrics like Issue Age, Cycle Time, Lead Time, Resolution Time etc. 

As an alternative approach, Time in Status also has Duration Between Statuses report type which shows the duration between two specific statuses. This report type also allows the user to exclude the times for "pause" statuses.

For all numeric report types, you can calculate averages and sums of those durations grouped by the issue fields you select. For example total in-progress time per customer or average resolution time per sprint, week, month, issuetype, request type, etc. The ability to group by parts of dates (year, month, week, day, hour) or sprints is particularly useful here since it allows you to compare different time periods or see the trend. 

The app calculates its reports using already existing Jira issue histories so when you install the app, you don't need to add anything to your issue workflows and you can get reports on your past issues as well.

Time in Status reports can be accessed through its own reporting page, dashboard gadgets, and issue view screen tabs. All these options can provide both calculated data tables and charts. And the app has a REST API so you can get the reports from Jira UI or via REST. Also you can export the reports in to various formats easily. 

Visit Time in Status to explore how our JIRA add-on can revolutionize your metrics measurement process. Enjoy a 30-day free trial to experience the full range of features.

If you wish, you can also schedule a live demo. We will provide a comprehensive overview of the application and address any inquiries you may have.

Hope it helps,

Gizem

[Bloompeak Support]

Hi @Pomme Duccini

Welcome to the Atlassian Community!

There is no built-in solution for time in status info in Jira. If you prefer using a marketplace app, you can try Status Time Reports app developed by our team. It mainly provides reports and gadgets based on how much time passed in each status.

Here is the online demo link, you can see it in action and try without installing the app. For your case, you can have a look at Time in Status for Each Issue report.

For further details, you can have a look at Status Time Reports How to Videos or schedule a demo with us.

• This app has a dynamic status grouping feature so that you can generate various valuable reports as time in status, time in assignee, status entry dates and status counts, cycle time and lead time, resolution time, average/sum reports by any field(e.g. average in progress time by project, average cycle time by issue creation month).

• You can search issues by Project, Issue Type, Status, Assignee, Issue Creation/Resolution Date(and any other Date field) and JQL Query.
• Status durations are calculated according to the working calendar you define. Once you enter your working calendar into the app, it takes your working schedule into account too. That is, "In Progress" time of an issue opened on Friday at 5 PM and closed on Monday at 9 AM, will be a few hours rather than 3 days.
• You can set different duration formats.
• You can export reports in CSV file format and open them in MS Excel.
• You can also add this app as a gadget to your Jira dashboards and reach “Status Time” from Issue Detail page.
• You can enable/disable access to Status Time reports&gadgets and Issue Detail page per project, users, groups or project role.

If you are looking for a completely free solution, you can try the limited version Status Time Reports Free.

Hope it helps.

[Danut M _StonikByte_]

Hi @Pomme Duccini,

This can be easily achieved with the gadgets offered by our Great Gadgets app.

You can have these delta times between statuses calculated and displayed in various ways. And you have the option to configure what to measure.

• Control Chart gadget - shows the issue based on their cycle time in a plot chart and allows you to set a threshold for identifying outliers (the ones in red) 

• Cycle Time Trend gadget - displays the average for past time intervals along with the trend and overall average

• Histogram gadget - shows the cycle time distribution and how many took longer than expected

These gadgets include a Data tab with detailed info about the issues, which can be easily exported in CSV. 

See also this article: https://community.atlassian.com/t5/Jira-Software-articles/Building-a-powerful-Kanban-dashboard-in-Jira-with-Great-Gadgets/ba-p/1664331 

Hope this helps. If you have any questions about our gadgets please contact support@stonikbyte.com.

Danut.