I created a mandatory sub-task approval system thanks to Bob Swift - Create on Transition addon. For each group sub-task is created and if all subtasks are confirmed issue automatically jumps into next phase. Now we will also need the possibility to get back step or two (manually atm) and when that happens we would want sub-tasks to either be deleted or set to open again. Do you have any suggestions how to do that? Thanks
Transitioning to open is probably better. Do you know the conditions under which this should occur? And the transition that could evaluate the conditions to determine whether or not the sub-tasks should be transitioned to open? If you know this and the conditions can be expressed using similar conditioning use for Create on Transition, then the same technique can be used with Update on Transition for JIRA using the Transition issues support.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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