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Delete Board access deny


i  use jira administrator account , when i delete board, it shows Access Denied


3 answers

1 accepted

0 votes
Answer accepted
Daniel Ebers Community Leader Jan 16, 2021

Hi @Jeremi Chen

according to

could you please post a screenshot of your "Global permissions" page?
I suspect the account in question being part of "Jira Administrators" permission but NOT the "Jira System Administrators" permission.

Could you please double check and let us know if this is the cause?


Hi @Daniel Ebers 

Thanks for help

I tried to use your URL method will still not be able to delete

Like Sudarshan TS likes this
Daniel Ebers Community Leader Jan 17, 2021

This looks pretty good and should not be a problem then.
Next question is if you see something from atlassian-jira.log by regards of an error when trying to delete a board?

Like Sudarshan TS likes this

Thansk Daniel

In order to view the Log, I just tried to delete the board is successfully

maybe the permission apply takes more time

Daniel Ebers Community Leader Jan 18, 2021

So, do I understand you correctly you meanwhile succeeded in deleting the board? If so, this is good news - otherwise just post an update and somebody is surely ready to help.

Yes, I suceess delete board


Like Daniel Ebers likes this

Hi @Sudarshan TS 

Thanks for help

but In the Jira system i did not find JIRA System Administrators group


in the Project permissions i add administrator to all , i still delete fail


Sudarshan TS Community Leader Jan 15, 2021

hmm ok
The board which you are trying to delete is restricted to you also.?

The reason is that I lack the permission of jira system administrators

I can delete it after I adjust the permissions



Like Sudarshan TS likes this

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