Delete Board access deny

[Jeremi Chen]

Hi 

i  use jira administrator account , when i delete board, it shows Access Denied

[Daniel Ebers · Accepted solution]

Hi @Jeremi Chen

according to https://confluence.atlassian.com/adminjiraserver/managing-global-permissions-938847142.html#Managingglobalpermissions-%23separatingadminpermissionsSeparatingJiraSystemAdministratorsfromJiraAdministratorsindefaultJirainstallations

could you please post a screenshot of your "Global permissions" page?
I suspect the account in question being part of "Jira Administrators" permission but NOT the "Jira System Administrators" permission.

Could you please double check and let us know if this is the cause?

Cheers,
Daniel

[Jeremi Chen]

Hi @Daniel Ebers 

Thanks for help

I tried to use your URL method will still not be able to delete

[Jeremi Chen]

[Daniel Ebers]

This looks pretty good and should not be a problem then.
Next question is if you see something from atlassian-jira.log by regards of an error when trying to delete a board?

[Jeremi Chen]

Thansk Daniel

In order to view the Log, I just tried to delete the board is successfully

maybe the permission apply takes more time

[Daniel Ebers]

So, do I understand you correctly you meanwhile succeeded in deleting the board? If so, this is good news - otherwise just post an update and somebody is surely ready to help.

[Jeremi Chen]

Yes, I suceess delete board

Thanks

[Jeremi Chen]

Hi @Sudarshan 

Thanks for help

but In the Jira system i did not find JIRA System Administrators group

in the Project permissions i add administrator to all , i still delete fail

[Sudarshan]

hmm ok
The board which you are trying to delete is restricted to you also.?

[Jeremi Chen]

The reason is that I lack the permission of jira system administrators

I can delete it after I adjust the permissions

Thanks

[Sudarshan]

Hello @Jeremi Chen 

You dont have enough access as per your organization?

you can check with your Jira system admin 

https://confluence.atlassian.com/confeval/jira-software-evaluator-resources/jira-software-levels-of-administration-in-jira

Also check the project permission schemes 
https://confluence.atlassian.com/adminjiraserver070/managing-project-permissions-749382918.html#Managingprojectpermissions-permission_schemes