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Default Assignee does not update

D Hicks
D Hicks Mar 30, 2023

Hi,

I followed the instructions below to update the Default Assignee/Project Lead and reindexed the database and it still shows the name of the previous person in NEW tickets as the default.

https://confluence.atlassian.com/jirakb/how-to-change-the-project-lead-on-a-project-1142427018.html

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Crystelle S
Crystelle S
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Mar 30, 2023

Are there any Defaults assigned to Components that could be coming in behind and resetting it?

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D Hicks
D Hicks Apr 03, 2023

No Components are configured in this project.

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Crystelle S
Crystelle S
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Apr 03, 2023

And you've checked other places that could be doing updates outside of the Project Lead like the workflow, field default I am assuming... 

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D Hicks
D Hicks Apr 06, 2023 • edited

Thanks for your suggestions, I am waiting for an admin to reply. I will let you know if it is ever resolved. I couldn't find anything.

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