Date-time format in the REST API giving error response Operation value must be a string

I am passing the below JOSN with the POST request to create the Jira issue. One of the parameters is the starting date and time.On the JIRA app we have date and time picker for this field.


In what format this value should be sent out. I tried with 2018-06-17T00:00:00.0+0000. 

JSON sent: 

"fields": {
"key": "HOA"
"summary": "Test ticket for JIRA_Jenkins integration.",

"description": "Creating of an issue using project keys and issue type names using the REST API",
"customfield_10603": {"value":"2011-07-05T11:05:00.000+0000"},
"issuetype": {"name": "Change Request" },
"customfield_10624": {"value":"Low"},
"customfield_12100": {"value" :"Low"},
"customfield_10625": {"value":"SRE"},
"customfield_10615": {"value":"Routine"}
} .

 Error response received:

"errorMessages": [],
"errors": {
"customfield_10603": "Operation value must be a string"


1 answer

0 votes

Hi Rohan,

Try removing the {"value:" } portion so it reads like this:


I used this to get mine working:

"fields": {
    "project": {"key":"BSM"},
    "issuetype": {"id": "10004"},
    "summary": "Testing",
    "description": "Creating test",
    "customfield_10202": "2017-08-16T14:21:00.000-0500"

You can see an example of how the datetime field should be set in the REST API documentation under the heading Examples of how to set custom field data for other field types.  Search for DateTimeField.




Hey Branden,

Thank you. It worked!!




Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,775 views 11 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot