is possible to customize incoming email parser in order to detect the correct issue not with issue key in email's subject but with custom field in email's subject?
issue key XXX-555 with custom field issueNumber IN05/2014
Is possible to customize incoming mail parser in order to accept emails with subject:
IN05/2014 - New incoming email
instead of subject
XXX-555 - New incoming email
Thank you in advance
Not off-the-shelf. The built-in email handlers rely purely on the subject line containing the issue key.
You will need to find or write a new email handler that can read the incoming fields and parse them. JEMH is the one I'd always reach for on this.
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