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Custom header won't load unless user is logged into Fusion

eric osborne
eric osborne July 7, 2021

I created a custom header (HTML'd in Look and Feel -> Header), and for some reason it doesn't load until the user logs into their account. Is this normal? Is there a way to get it to load without logging in? Or, how would I make a notification that pops up telling the user to log in to use the site?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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July 7, 2021

What do you mean by "fusion" and what has it got to do with Jira?

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eric osborne
eric osborne July 12, 2021

I'm not sure of the difference. We have Fusion acct's. 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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July 12, 2021

I'm afraid we are stuck here.  Without knowing what a "Fusion account" has to do with Jira, there's nothing we can do for you.

Best I can do is suggest you ask your Fusion admins and co-workers what Fusion's relationship with Jira is.

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