Custom field in jira

I want to add a custom field in jira to calculate the time spent on that ticket. It could be either manual or automatic.

If manual: i should be able the enter "time spent" HH:MM

If automatic: System should calculate the time from when it was open till closed.

Which custom field I can select?

2 answers

1 accepted

0 vote

A number field won't be able to hold a time like that, unless you enter, and there's no validation, and it'll shorten leading/trailing 0s. As an example, the time 06:20 will be shown as 6.2, and the user will be able to enter things like 987.931

This is crying out for a calculated field instead - if you write one of these, you can determine the calculation and the display format. I'd be tempted to use a scripted field from the script runner plugin though - you'll avoid having to write the whole thing from scratch.

you were right for the number field, i wrote it in a hurry i guess... simple text field should do it in that case..

For manual way: Add a "Text Field".

For automatic way: Create a new custom field type.

P.S. I first wrote the "Number Field" and later corrected that with the "Text Field". I guess I was writting the answer in a hurry so I didn't properly answer it at first.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,329 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot