I want to add a custom field in jira to calculate the time spent on that ticket. It could be either manual or automatic.
If manual: i should be able the enter "time spent" HH:MM
If automatic: System should calculate the time from when it was open till closed.
Which custom field I can select?
A number field won't be able to hold a time like that, unless you enter hh.mm, and there's no validation, and it'll shorten leading/trailing 0s. As an example, the time 06:20 will be shown as 6.2, and the user will be able to enter things like 987.931
This is crying out for a calculated field instead - if you write one of these, you can determine the calculation and the display format. I'd be tempted to use a scripted field from the script runner plugin though - you'll avoid having to write the whole thing from scratch.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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