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Custom charts for JIRA

We purchased Jira with Zephyr for more than 20 users. Now we need a one Addon for just 5 users.

Is that possible to get the access for the add on only for those 5 users ?

Addon - Custom charts for JIRA

2 answers

1 vote
Steven Behnke Community Leader Nov 15, 2019

Licenses must match the count of the application license period.

0 votes

Hi @Balamurugan 

Apps (Custom charts for JIRA) are billed based on the number of users in your Atlassian product.

For Jira 7.0 or later, the app tier should match the maximum tier of the licensed Jira products on your instance.

For example, if you're running Jira Software (500 users) and Jira Service Desk (25 agents) on the same instance, you should purchase the 500-user tier for apps.

For versions of Jira prior to 7.0, the app tier should match the licensed user tier for Jira. Even if fewer users want to use the app than your Jira license, the two licenses should match exactly.

Thanks Deepanshu. 


However we dont want others access the add on. PM only going to use this ad don just for reporting purpose. 


As I said earlier we have only 20 JIRA users in that 5 Project managers. so we need the custom chart only for 5 users. can we get that add on version only for 5 users. so that i will pay only for those who is going to use. ( Ex : 5$ for 5 users )

Steven Behnke Community Leader Nov 18, 2019

It must match the license in the app. You will not be able to buy a different number of users. 

Like Deepanshu Natani likes this

OK Thank you 

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