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Custom Required field does not trigger when is empty

I created a custom field and it is optional by the default and specific step in transition it should be a required, yes it will be required i can see it "as a required " when clicking on issue "edit link", but if i do not enter the value for the required field, and changing the transition, it will change, but the expected is to open a popup menus " edit window " for entering the required value

Is their any method to implement it ?

1 answer

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Answer accepted
Joe Pitt Community Leader Oct 08, 2019

You will need to put the field on a transition screen and show that screen during the transition. That will give you the 'popup to access the field 

@Joe Pitt 

Is their a guideline to do that ?

Joe Pitt Community Leader Oct 08, 2019

The documentation for workflows discusses transition screens. You will need a plugin (I use JIRA suite utilities) if you want the field to be REQUIRED during the transition. The Behaviors plugin will also allow you make it required. The plugin documentation will show you how. 

Like Andrew Laden likes this

You actually dont need the plugin, you just need to have a transition screen.

If you make the field required in the field configuration for the project, then any time the field shows up on a screen (other then the view screen) you will be unable to proceed until you give it a value. So as long is it is required in the field configuration, if you use a transition screen, you will have to set a value.

Note that the transition screen will always pop up, even if there is already a value in that field. If you really want to be user friendly, you can make 2 transitions, one with a condition that the field is empty that uses the transition screen, and another with the condition that the field is not empty, that doesn't.

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