Custom Fields are not showing in admin section

Apologies if this is a repost, I couldn't find any existing matching queries.


We're having a strange problem. In the admin section we can create custom fields with no problem, add them to screens, etc. But they do not show up in the custom field list when we want to configure, edit or delete them. By using inspect element we can find the field ID (on screens) and manually enter the correct url, but this is a very annoying issue. Any fix for this?


Screen Shot 2015-09-02 at 9.54.43 AM.png

Screen Shot 2015-09-02 at 9.55.10 AM.png

1 answer

1 accepted

2 votes

One possible culprit that I've run into several times - you've put javascript into one or more custom field descriptions.  That can spectacularly break the custom field list (and other stuff in general)

Nic, you are a lifesaver! Thank you so much. I found and fixed the wonky javascript.

Jesse, How did you find the field with the Javascript? I'm having a similar issue where I've created two custom fields and they aren't showing up in the Custom Field listing.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,849 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot