When the issue collector is "custom", the custom field gets applied to the issue when it's created. But when the issue collector is the "Feedback" theme, the custom field does not stick. When I view the issue and click "Where's my field?" I'm told that everything is set up right but the issue is missing a value for that field. I've inspected the DOM in the issue collector form and see that the hidden input element is in the form and it's value is set correctly.
How can I use the Feedback themed issue collector while setting a hidden custom field value?
Thanks for any help!
Hey there, Jody.
I noticed that it has been a while since you receive any response here. Have you raised a ticket in the following link:
You will be able seek help from the support engineers regarding the questions that you have here. If you have not, I would kindly suggest you to do so.
Hope this helps and all the best.
Since launching the Jira Software 8.0 and Jira Service Desk 4.0 platform releases in February, many of you have been asking when the next Enterprise release will be so you can take advantage of the m...
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