I created a custom field and added it to the screen. It's required to fill in but after it's filled in and that step is passed, the information is not showing in the Tickets Detials.
I have to go to the button and under Activity -> select All to see that this was edited and what text was added.
How can i get this added into the Ticket's details?
The usual culprit here is screen configuration.
It sounds like you have added the field to the "Create" screen. But not "View". Have a look through the "Screen Scheme" for the project to drill down to those screens.
I have just tried this on hosted service, it will display a custom field in the Details section, in a pane directly underneath. The only requirement is data in the field. If no data is saved within the custom field it will not be displayed.
Hi Atlassian community, My name is Max and I work on the product integration team at Atlassian. I am pleased to announce the early access program for the Jira Cloud add-in for Outlook. This add-in...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events