Cross project board not show all projects' issues

Peter McManis
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December 9, 2024

There are a number of projects running in my org with resources spread across many. I want to be able to provide a Board that contains all live projects so that users can filter of themselves to see all work across projects.

I created a new "Oversight" board and linked in 5 projects using the SQL filter with accurate project codes. However some of the project issues do not appear. I suspected it might be whether they were company or team run but that did not seem to be the problem. 

Anu ideas why these project issues are not surfacing on my new board?

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Mohanraj Thangamuthu
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 9, 2024

Hello, Good day. As you have confirmed all 5 projects are present in the JQL filter query, we need to check the column mapping.

Go to column mapping in the board settings and make sure all status are mapped.

Other scenarios, could be that you don't have "browse project" permission on all 5 projects or issue security has been applied on the project.

Peter McManis
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December 10, 2024

I had issues unmapped. Moving them from unmapped solved the problem. Thanks!

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Trudy Claspill
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December 9, 2024

Hello @Peter McManis 

Welcome to the Atlassian community.

Are the missing issues all of a specific type, from specific projects, or set to specific Statuses?

Did you create a Kanban board or a Scrum board?

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