Board based on JQL query not showing issues

[Tomas Botek]

Hi,

this drives me crazy so I am trying my luck here.

I have several classical scrum projects and 4 next-gen kanban projects. I have created a filter, where I query all actual tasks across all the projects (and it works well, I can see all tickets in search result).

But when I create a board based on the filter, tickets from the next-gen projects are not there (I mapped all the statuses to columns, this should not be a problem).

The weirdest thing about this is that tickets from two next-gen kanban projects are there, but from 2 newer ones are not. Both next-gen projects which work are several months old, those who do not work are about 2 weeks old.

Any tips? It limits us a lot :(

Thanks

Tom

[Bill Sheboy · Accepted solution]

Hi @Tomas Botek 

Did you check if there is a board sub-filter, and clear that one?

Best regards,

Bill

[Tomas Botek]

You are 100% correct, the sub filter {query}
fixVersion in unreleasedVersions() OR fixVersion is EMPTY{query} was the problem.

I do not use field fixVersion at some projects so I expected that it will be considered as EMPTY, but it is not. This solves the thing, thanks for the answer, guys from atlassian support helped as well!

[Bill Sheboy]

I am glad that helped. 

Note that issues may start accumulating in your Done column, so either consider using versions to clean up, or check on the option "Hide completed issues older than" under board settings.

[Iván Pasarín]

Same problem same conditions here. Removing the sub-query doesn't help... :/ Any other suggestions?

[Trudy Claspill]

@Iván Pasarín 

See my reply to you here:

https://community.atlassian.com/forums/Jira-questions/Re-Re-Cross-project-board-not-show-all-projects-issues/qaq-p/3026241/comment-id/1126215#M1126215