Creating web link results in DataAccessExeption, what can i do?

Hey guys,

i created new instance of jira and imported our old backed up instance.
(imported old home directory and mysqldump) I did this several times before without any problems.

This time everything worked fine too and everthing in jira is working. But now i tried to create a weblink in an issue but always getting an DataAccessException.

2017-06-07 09:58:33,661 http-nio-127.0.0.1-8080-exec-1099 ERROR      [o.a.c.c.C.[.[localhost].[/].[action]] Servlet.service() for servlet [action] in context with path [] threw exception [com.atlassian.jira.exception.DataAccessException: org.ofbiz.core.entity.GenericEntityException: while inserting: [GenericEntity:RemoteIssueLink][summary,null][statusiconurl,null][statuscategorycolorname,null][issueid,62219][statusdescription,null][globalid,null][statusname,null][statusiconlink,null][title,bla][url,http://google.de][statuscategorykey,null][applicationname,null][statusicontitle,null][iconurl,http://google.de/favicon.ico][id,10004][relationship,null][icontitle,null][applicationtype,null][resolved,null] (SQL Exception while executing the following:INSERT INTO remotelink (ID, ISSUEID, GLOBALID, TITLE, SUMMARY, URL, ICONURL, ICONTITLE, RELATIONSHIP, RESOLVED, STATUSNAME, STATUSDESCRIPTION, STATUSICONURL, STATUSICONTITLE, STATUSICONLINK, STATUSCATEGORYKEY, STATUSCATEGORYCOLORNAME, APPLICATIONTYPE, APPLICATIONNAME) VALUES (?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?, ?) (Duplicate entry '10004' for key 'PRIMARY'))] with root cause
com.mysql.jdbc.exceptions.jdbc4.MySQLIntegrityConstraintViolationException: Duplicate entry '10004' for key 'PRIMARY'
        at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
        at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:62)
        at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
        at java.lang.reflect.Constructor.newInstance(Constructor.java:423)
        at com.mysql.jdbc.Util.handleNewInstance(Util.java:425)
        at com.mysql.jdbc.Util.getInstance(Util.java:408)
        at com.mysql.jdbc.SQLError.createSQLException(SQLError.java:935)
        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3973)
        at com.mysql.jdbc.MysqlIO.checkErrorPacket(MysqlIO.java:3909)
        at com.mysql.jdbc.MysqlIO.sendCommand(MysqlIO.java:2527)
        at com.mysql.jdbc.MysqlIO.sqlQueryDirect(MysqlIO.java:2680)
        at com.mysql.jdbc.ConnectionImpl.execSQL(ConnectionImpl.java:2490)
        at com.mysql.jdbc.PreparedStatement.executeInternal(PreparedStatement.java:1858)
        at com.mysql.jdbc.PreparedStatement.executeUpdateInternal(PreparedStatement.java:2079)
        at com.mysql.jdbc.PreparedStatement.executeUpdateInternal(PreparedStatement.java:2013)
        at com.mysql.jdbc.PreparedStatement.executeLargeUpdate(PreparedStatement.java:5104)
        at com.mysql.jdbc.PreparedStatement.executeUpdate(PreparedStatement.java:1998)
        at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)
        at org.apache.commons.dbcp2.DelegatingPreparedStatement.executeUpdate(DelegatingPreparedStatement.java:98)
        at org.ofbiz.core.entity.jdbc.SQLProcessor.executeUpdate(SQLProcessor.java:673)
        at org.ofbiz.core.entity.GenericDAO.singleInsert(GenericDAO.java:205)
        at org.ofbiz.core.entity.GenericDAO.insert(GenericDAO.java:178)
        at org.ofbiz.core.entity.GenericHelperDAO.create(GenericHelperDAO.java:83)
        at org.ofbiz.core.entity.GenericDelegator.create(GenericDelegator.java:556)
        at org.ofbiz.core.entity.GenericDelegator.create(GenericDelegator.java:542)
        at org.ofbiz.core.entity.GenericValue.create(GenericValue.java:97)
        at com.atlassian.jira.ofbiz.DefaultOfBizDelegator.createValue(DefaultOfBizDelegator.java:296)
        at com.atlassian.jira.ofbiz.WrappingOfBizDelegator.createValue(WrappingOfBizDelegator.java:172)
        at com.atlassian.jira.entity.EntityEngineImpl.createValue(EntityEngineImpl.java:29)
        at com.atlassian.jira.issue.link.RemoteIssueLinkStoreImpl.createRemoteIssueLink(RemoteIssueLinkStoreImpl.java:56)
        at com.atlassian.jira.issue.link.DefaultRemoteIssueLinkManager.createRemoteIssueLink(DefaultRemoteIssueLinkManager.java:87)
        at com.atlassian.jira.bc.issue.link.DefaultRemoteIssueLinkService.create(DefaultRemoteIssueLinkService.java:212)
        ... 3 filtered
        at java.lang.reflect.Method.invoke(Method.java:498)
        at com.atlassian.plugin.util.ContextClassLoaderSettingInvocationHandler.invoke(ContextClassLoaderSettingInvocationHandler.java:26)
        at com.sun.proxy.$Proxy271.create(Unknown Source)
        ... 3 filtered
        at java.lang.reflect.Method.invoke(Method.java:498)
        at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:317)
        at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:56)
        at org.eclipse.gemini.blueprint.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:60)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:70)
        at org.eclipse.gemini.blueprint.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:53)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.eclipse.gemini.blueprint.service.importer.support.LocalBundleContextAdvice.invoke(LocalBundleContextAdvice.java:57)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:133)
        at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:121)
        at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179)
        at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:207)
        at com.sun.proxy.$Proxy668.create(Unknown Source)
        at com.atlassian.jira.web.action.issue.AbstractIssueLinkAction.createLink(AbstractIssueLinkAction.java:119)
        at com.atlassian.jira.web.action.issue.AbstractIssueLinkAction.createLink(AbstractIssueLinkAction.java:109)
        at com.atlassian.jira.plugin.link.web.AddWebLink.doExecute(AddWebLink.java:67)
        ... 1 filtered
        at com.atlassian.jira.action.JiraActionSupport.execute(JiraActionSupport.java:63)
        ... 7 filtered
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
        ... 52 filtered
        at com.atlassian.greenhopper.jira.filters.ClassicBoardRouter.doFilter(ClassicBoardRouter.java:62)
        ... 7 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 58 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:80)
        ... 1 filtered
        at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:78)
        ... 36 filtered
        at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
        ... 10 filtered
        at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
        ... 4 filtered
        at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
        ... 29 filtered
        at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
        ... 28 filtered
        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
        at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
        at java.lang.Thread.run(Thread.java:745)

It says duplicate entry 10004 for key Primary. When i look in database there are multiple more remotelinks.

Why does it know wanna use 10004? Is there a way to change this value that the next web link gets the Max(remotelink.id)+1 ?

Creating issuelinks is possible without problems.

Any ideas?

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Tuesday in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

284 views 1 4
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you