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Creating issues from email: impact on Jira performance

Ivan Donigevich
September 26, 2014

We are going to implement this way of issue creation. A concern is about its impact on performance. Could it be estimated in some way before the implementation? Or in comparison with a regular way?

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Pedro Souza
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 26, 2014

Hi Ivan,


It will depend on the daily load of messages that the mail box will receive.
I would say that the best way to estimate the performance impact, is installing a test instance, and force a high load in the incoming mail.

I don't think that there is other way to estimate the performance impact of the mail handler.

Cheers,
Pedro Souza.

Ivan Donigevich
September 29, 2014

Hi Pedro, Thank you. BR, Ivan

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