I'm trying to create a report that will detail exactly how many requests were open on a given date. We already have a report will tell us how many tickets were created & resolved but not what the total of how many were open.
Apologies, new to JIRA so looking for guidance.
how will you input the given date? If this is static and you just want to find everything created say yesterday...
createdDate >= startOfDay(-1) and createdDate < startofday()
or a specific day of say March 16, 2021...
createdDate >= 2021-03-16 and createddate < 2021-03-17
Thank you for this - looking at my question again and I could have worded it better I think. I already have reports to provide how many tickets were opened and how many were resolved for last 7, 30 & 90 days. What I don't have is a way to report on how many Service Requests in total were open (so I guess in an Unresolved state) on a given date.
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