We have some customers sending emails into our mailbox with the subject field empty. It appears that JIRA refuses to collect these emails.
How can we get around this? A default string would be fine.
That page says "Since all issues require a summary, each email message intended for issue creation should include a subject". Does that mean no solution is offered for emails without a subject? These emails are sent in by clients/users and so I cannot ensure they always fill in a subject.
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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