I have read the article on following link: https://confluence.atlassian.com/display/JIRA050/Creating+Issues+and+Comments+from+Email
After that, I've configured my IMAP-Mailserver (Testconnection is successfull) and an E-Mail Handler.
When I send an email to this account I can see the email in the Mailbox. Also when I test the E-Mail Handler it says: Found 1 message in the imap folder, created issue with summary ..., creanting attachment, deleting message.
But unfortunately the E-Mail is not deleted and the issue is not created.
Can anybody help?
You will find the atlassian-jira.log under JIRA_Home/logs folder. If nothing else is changed, I suspect some connectivity issues or something. But your message "Found 1 message in the imap folder, created issue with summary ..., creanting attachment, deleting message." says that is not the case!
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Hello! I'm Rayen, a product manager at Atlassian. My team and I are working hard to improve the trial experience for Jira Software Cloud. We are interested in talking to 20 people planning t...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs