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Create linked issue does copy content from parent issue (How to stop this function)

Jannis Friederich

Hello Community.

If i use the "Create linked issue" button on a issue it does create a new task but also copies the values of the description field, the title, assigne etc.

I can't find the setting to stop this automated "cloning" of the parent issues values.

Bildschirmfoto 2023-02-14 um 13.05.04.png

Accepted answers

Jack Brickey

Hi @Jannis Friederich , welcome to the Community. There isn't a configuration for this. I believe the origin of this "create linked issue" was related to when a JSM issue needed to create an associated issue in a SW project and typical desired behavior was to mirror the data in some fields.

All comments

Jack Brickey

Jannis Friederich

@Jack Brickey

Many thanks for your response. Unfortunately I can't find a solution to my problem with what you wrote. I can't remember activating such a Mirror setting anywhere. Do you have any idea how I can remove such a link again?

We use Jira Sofware Cloud and are working with several projects. This behavior happens in all of them.

Jannis Friederich

I have checked the Automation in the project settings. There is no rule activated.

Interesting situation. Some days ago we activated the Zendesk Jira Integration. There is an option to "always copy the content" from Zendesk into Jira Issues.

But how could there be a connection between these two options?

Jack Brickey

Hi @Jannis Friederich ,

sorry, if my previous response was not clear. What I meant to indicate was that there is no solution for this. This is the default behavior and it is not configurable. I don't know of any workaround. You may wish to reach out to Atlassian support directly to see if there is a better answer for you.

Regina Andr

Did you find a workaround?

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