As Jobin said, it is an admin permitted functionality. Also it is not a good thing giving permission to user who can import unneccessary data into database.
FYI, External System Import( which has Import CSV functionality) is present in a bundled plugin called jira-importers-plugin. If you still want to give permission customize this plugin and build it.
Also I don't know whether you can install or not as you are asking for OnDemand.
You can't. Import from CSV is currently limited to admins.
You can write a plugin to open it up if you can't live without it.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.