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Create comments from email for specific issue

Vitor Lima
Vitor Lima June 8, 2020

How to create a comment by email to a issue specific?

Example:

Text of the e-mail.
Message 1.

How to take this message exactly for: issue TD-1 in Jira Software

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Jack Brickey
Jack Brickey
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June 8, 2020

Hi Vitor,

this is a good article that explains how to create issues and comments by email

and this further explains a bit on the 'how it is done'.

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Omar Mohammed
Omar Mohammed June 8, 2022

Hi Jack, 

Those two articles do not address the "commenting on a specific issue" part. Please, if you know how to map it exactly to one issue, I would really appreciate it. 

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Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
June 8, 2022

@Omar Mohammed , please describe your used case more completely. I'm unclear on exactly what you mean for your scenario about commenting on a specific issue. If you could explain precisely your used case I might be able to assist further.

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