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Create a new issue type only certain agents can view

Daniel Roig July 21, 2021

I want to create a new Issue type or service request form and I want to have a group of agents where the only requests they have access to in JSM are these new issue types I'm creating called Rev Ops. Tried setting up Issue Security but I still can't figure it out

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Martin Bayer _MoroSystems_ s_r_o__
Community Champion
July 21, 2021

Hi @Daniel Roig I would also try to use Issue Security. What is your configuration and what exactly does not work?

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