Can you configure JIRA Service Desk so that, when creating a KB article, based on a query raised in Jira, this will go to a specific page of a specific space in Confluence - this KB article will be created as a child page to a specific page in Confluence?
The article will appear on the same knowledgebase as you set up in the Settings of the Servicedesk. I have also the same need - where we want to catch a "draft KB article" on a different space (hidden from the customer) and a ServiceDesk Team Lead will review and publish them to the Customer visible space.
Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...
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