Hi Team, Im trying to setup automation that creates a task/issue based on the labels used in the original Issue that was created. Im getting no errors in the logs... but no expected result.
Automation 1 - Create new ticket "TicketType1" (easy, this work fine)
Automation 2
WHEN: Issue Create
IF Issue Type = "TicketType1"
CONDITION labels contains any of "label1"
THEN create new request
Any ideas what im doing wrong here?
Cheers
Nope, nothing in the Audit log for the rule.
I managed to get the rule to work if I changed the trigger to "When Value changes" (as per the link you shared with me) so I could get the rule to trigger the rule if I removed, then added label "Label1".. but I want the rule to trigger on issue creation.
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@Dan Snell Welcome! You might want to try using this thread information: https://community.atlassian.com/t5/Jira-questions/Automation-for-Jira-Trigger-if-certain-label-was-added-How/qaq-p/1438684
Nicolas
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Thanks @Nicolas Grossi , ive tried that one too. Still cant get the rule to work.
Im using JSM Cloud if that makes any difference.
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