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Hi, I have a JIRA Project where the setup is when the user creates an issue, they input data into the form from the portal. This form is then attached to the ticket, so I guess technically it's not in the same "screen"?
Now when I use the get issue API for this ticket, it returns the customfields and their value, but when I try to create an issue using the POST API, it returns the error:
So the answer to my question was POST /rest/servicedeskapi/request.
My only issue is the format of the "users" object in the form object.
according to the documentation the format is
I am assuming the first half is the cloud id since that matches the format...
and the second half is the user id.