I think that the important of being able to run under custom domain was underestimated by Atlasssian. Lots of companies would just not go this way just for this reason alone.
Being able to use custom domain also means that users should be able to migrate from hosted to self-hosted without alienating their users.
Any progress with this so far? If there's a community forum with specific requests, maybe the vendor could listen and develop the features requested in some years time?
Same needed here too. We cannot run from atlassian's domain forever, and moving back to self hosted version in 2019 is not an option.
We are evaluating ServiceDesk. We liked ServiceDesk because of its integration with Jira.
However, we will most likely go with another provider instead because of just one feature --- custom domain URLs.
I can see requests for this feature going as far back as 2014.
Can't fathom why Atlassian has not fixed it in more than 5 years!
Learn how to use two new reports for next-gen projects in Jira Cloud: Cumulative flow diagram and Sprint burndown chart. Ivan Teong, Product Manager, Jira Software, demos the Cumulative ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events