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Copy/paste text between issues doesn't work

I try to copy text from one issue description and paste it to another issue description (simple ctrl+c/ctrl+v), but it doesn't work. I also tried to paste it to any text editor, but no results.

29 answers

Having the same issue here on Linux using Chrome since a couple of weeks. And it's only a problem for the new interface though. With the old interface I can still copy/paste without any trouble. Interestingly it's been working with the new interface already but broke only a couple of weeks ago.

Edit: and it's not limited to any specific (editable) field. I cannot copy any text at all.

I wanna add that I suspect it being related to having opened a JIRA issue link in a new tab. Sometimes it's working again when I refresh that very browser tab. Might be a CORS thing?!

Like # people like this

Same thing here with Ubuntu 21.10 and Chrome. I usually have many tabs open with different issues and when paste is not working, if I refresh the tab, it works again too.

Like # people like this

Same issue here on Chrome, Ubuntu w/ wayland. This is super frustrating!

Agreed this is very frustrating and is happening for me as well.

Like Sunny likes this

 I can report this issue as well (Ubunut 20.04, Google Chrome 96)... just to add some extra pressure.

It seems like a custom event handler does something nasty:
Neither  theCTLR+C nor the Context menu/Copy work.

No JS issue/error reported on the browser's console.

Reloading the given page helps a bit, but obviously it's annoying.

same exact symptoms as mine, and same workaround I'm using (reload)

Same with Ubuntu 20.04 and Chrome 98.0.4758.80.
It's happens even when you are trying to copy/paste in the same issue.

this is decreasing my productivity so much, please fix

This is still a problem!!!

It happens all the time on every issue. 

Everytime I open an issue I have to refresh the page to make copy/pasting work.

This is so annoying, please fix, it's been around for months already.

Same issue for me on Manjaro Linux 5.15 with Opera 84

Hello,

I frequently have the same problem.

Refreshing the page usually resolve the issue (temporarily).

Same problem here, with Fedora 35 and Chrome 97

2 votes

Same is happening with me using Chrome  97.0.4692.71 and Linux Mint 20.3 Cinnamon (5.2.7).

 

Looks like an issue regarding Linux OS because i was using on Windows without issues a few weeks ago.

 

This is really impacting my usability because i forget the copy does not work and have already lost a lot of texts.

 

Thanks.

Could be something specific about the chrome build for linux, but I don't think it's a linux issue, otherwise copy/paste would be broken everywhere.  I suspect Jira is using some kind of libraries that the chrome/linux build isn't handling correctly, or Jira isn't handling correctly, that's resulting in this behavior.

Firefox seems to behave fine with Jira if you want to give it a shot.

Like Ariel Souza likes this

@Steven Malin indeed it is an issue with chrome/linux because i'm copy/paste as usual on other tools and websites.

Thanks, i will take a look into Firefox and Jira

I was using Ubuntu 20.04 + Chrome 94.x and it didn't work for me until I've updated today to Chrome version 95.0.4638.54 (official build) (64 bits).

Hope it helps

same here on ubuntu / chrome.

Hey guys, goood job, good bloody job! It needs some extra effort to develop a product which doesn't support such complicated feature like copy&paste no?

 

I have the same issue on Chrome 96 with Fedora 35

its almost a year after the post, and they haven't even bothered to acknowledge the issue. I'm still seeing this issue with Ubuntu 20.04 and Chrome 101 btw.  

1 vote

Same Issue on Firefox and Ubuntu 20.04 on Xorg

1 vote

Same problem here ubuntu 20.4 on chrome. I can't believe a simple copy and paste is not working. It's totally frustating!!!!

Same with Chrome 98.0.4758.102 on Ubuntu 20 but the issue randomly kicks-in.

 

A workaround on my side is to reload the page (F5) and then Control-C works again.

Same issue here, using Chome on Linux (Fedora). It works fine on Firefox.

Same here with Ubuntu and Chrome. I noticed it around 2021 September and since then.

Same here and it is still happening today 2021/12/10.

0 votes

Same, Chrome with Ubuntu Wayland.

0 votes

Same issue - Ubuntu 20.04 LTS 

Chrome Version 98.0.4758.80 (Official Build) (64-bit)
Copy paste between issues does not work. This is a basic requirement and is extremely frustrating to see something as core as this broken. 
0 votes

Same on Windows10, with Firefox, no C&P, unbelievable.

0 votes

Any solution known for that issue yet? Experiencing it now on Windowns on Chrome 98.0.4758.102. Problems both with ctrl+c and ctrl+v, and mouse right click copying. Looks like it's just not getting to the buffer at all :(

0 votes
Ben Bahn I'm New Here Feb 14, 2022

I don't know if this helps anyone, but I had a similar problem.  My problem was that I could not paste into the description field of an issue in Jira.  However, I found that if I pasted the text into a text editor (Notepad), and then copied from Notepad, I could paste into the description field.  Not sure why that works, but maybe it's because the description field doesn't support rich text, or some formatted version of text for PASTE, although it obviously allows me to create rich text in the description field text editor box.  It's an odd problem to be sure.

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