Copy attachments from one issue to another linked issue in another project

[Filip Škledar]

Is there some kind of post function or listener that enables copying of attachments form one issue to his linked issue in another project? I would like to do it with ScriptRunner for cloud.

[Jack Brickey · Accepted solution]

OOTB I don’t believe there is a solution for this. I would suggest Automation but there is an open request for this - AUT-1030 . There are addon solutions, e.g. Exlate and probably scriptrunner.

[Filip Škledar]

I have scriptrunner and that is the way I would like to implement solution. Do you know how to implement it?

Kr,

Filip

[Jack Brickey]

A search in the Community search bar returns this - https://community.atlassian.com/t5/forums/searchpage/tab/message?advanced=false&allow_punctuation=false&q=Copy+attachments+scriptrunner+ 

if you find the right solution for you please add to the post for future searches.

[Laura Campbell _Seibert Group_]

Hi @Filip Škledar ,

If you're open to trying another app, Elements Copy & Sync allows you to copy attachments between linked issues.

For example, if you use the app to clone a JSM ticket into a software project (or just create a linked ticket), you can have attachments from the JSM ticket copied over to the new issue. This works even with new attachments, like when a customer provides something new on the JSM ticket.

If you have any trouble setting it up, don't hesitate to contact the Elements support team.

Laura

[sahil kamble]

How to copy all Jira ticket issue attachments and file content as it is in another Jira cloud without any issues?

Ans:- 

(go to your project ) box tracking >- project setting >- permissions >- actions >- edit permissions > Browse Projects > give public access to that project
here you will be good to go with export and import issues without any error

note:-- You're in a team-managed project and can't see this option for that we need a company-managed project

https://confluence.atlassian.com/jirakb/cant-access-view-the-attachment-after-importing-csv-file-1115677396.html#:~:text=Cause,redirected%20to%20the%20login%20page.

[Lukasz Grobelny]

If still needed, I can share code for this :) 

[chris.m]

Lukasz Grobelny, Yes, Please share your code for this. Thank you so much.

[Nivesh Sharma]

@Lukasz Grobelny , can you please share the code.

[Lukasz Grobelny]

Cloud or server?

[Nivesh Sharma]

Cloud

[Lukasz Grobelny]

So I added a custom field (select list) where the user was able to select if he want to copy the attachment as well, if he selected attachments the script would go like this:

if(selectedFields.contains("Załączniki")){
    for(int i = 0; i < attachment.size(); i++ ){
        def attId = attachment.id[i]
        def att = Unirest.get('/rest/api/2/attachment/' + attId).asObject(Map).body
        def downloadUrl = attachment.content[i]
        def readFileResp = Unirest.get(downloadUrl).asBinary()
        log.warn(downloadUrl)
        def response = Unirest.post('/rest/api/2/issue/' + createdIssueKey + '/attachments')
                .header("Accept", "application/json")
                .header("X-Atlassian-Token", "nocheck")
                .field("file", readFileResp.body, att.title.toString())
                .asObject(Map)

    }
}

[Soporte Inlogiq]

Hi Lukasz could you share a code you have for server Jira version? Thank you in advans

[Lukasz Grobelny]

Hi, sorry, missed this... do you still need it?

[chris.m]

Yes, please.

[Lukasz Grobelny]

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.context.IssueContext
import com.atlassian.jira.issue.context.IssueContextImpl
import com.atlassian.jira.issue.fields.config.manager.PrioritySchemeManager
import com.atlassian.jira.issue.IssueManager
import com.atlassian.jira.issue.MutableIssue
import com.atlassian.jira.issue.AttachmentManager
import com.atlassian.jira.issue.util.DefaultIssueChangeHolder
import com.atlassian.jira.issue.ModifiedValue
import org.apache.log4j.Logger
import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.link.IssueLinkTypeManager

/Puling the CF
/
def summary = issue.getSummary()
def assignee = issue.getAssignee().getDisplayName()
def customFieldManager = ComponentAccessor.getCustomFieldManager()
def commentManager = ComponentAccessor.getCommentManager()
def existngComments = commentManager.getComments(issue);
def originalIssueType = issue.getIssueType().getName()
def originalDescription = issue.getDescription()
def priority = issue.getPriority().getName()

//Project picker - we need to select a destination project
def cField = customFieldManager.getCustomFieldObject("customfield_10201")
def projectKeyValue = (String) issue.getCustomFieldValue(cField)
//Cleaning the value
def projectKeyFromPicker = projectKeyValue.minus("Project: ")

//Selector of what will be moved - Checklist field on which users can elect what they want to mowe - comments etc
def additionalFieldsSelector = customFieldManager.getCustomFieldObject("customfield_10300")
def additionalFields = issue.getCustomFieldValue(additionalFieldsSelector) as String

// Reporter
final reporterKey = issue.getReporter().getKey()

//Priority
final priorityName = 'Major'

//Variales
def subTasks = issue.getSubTaskObjects()
def issueService = ComponentAccessor.issueService
def constantsManager = ComponentAccessor.constantsManager
def loggedInUser = ComponentAccessor.jiraAuthenticationContext.loggedInUser
def prioritySchemeManager = ComponentAccessor.getComponent(PrioritySchemeManager)
def project = ComponentAccessor.projectManager.getProjectObjByKey(projectKeyFromPicker)
def issueType = constantsManager.allIssueTypeObjects.findByName(originalIssueType)

//Logged in user will be used
def reporter = ComponentAccessor.userManager.getUserByKey(reporterKey) ?: loggedInUser
def assignableUser = ComponentAccessor.userManager.getUserByName(assignee) ?: loggedInUser

// Setting up the priority
def issueContext = new IssueContextImpl(project, issueType) as IssueContext
def priorityId = constantsManager.priorities.findByName(priority)?.id ?: prioritySchemeManager.getDefaultOption(issueContext)

//creating the issue
def issueInputParameters = issueService.newIssueInputParameters().with {
    setProjectId(project.id)
    setIssueTypeId(issueType.id)
    setReporterId(reporter.name)
    setSummary(summary)
    setPriorityId(priorityId)
    setAssigneeId(assignableUser.name)
    setDescription(originalDescription)
}

def validationResult = issueService.validateCreate(loggedInUser, issueInputParameters)
assert validationResult.valid : validationResult.errorCollection

def result = issueService.create(loggedInUser, validationResult)
assert result.valid : result.errorCollection
def newIssue = result.getIssue()

log.warn("${result.getIssue()} + was created" )

//Atthachment copy
def issueObject = issue.getAttachments()
def currentUser = ComponentAccessor.getJiraAuthenticationContext().getLoggedInUser()
AttachmentManager attachmentManager = ComponentAccessor.getAttachmentManager();
log.warn(issueObject.getAt(0))
attachmentManager.copyAttachments(issue, currentUser,result.getIssue().key)

//Comment Copy
if(additionalFields.contains("Komentarze")){
    for(int i = 0; i < existngComments.size(); i++){
        def commentAuthor = existngComments.getAt(i)getAuthorApplicationUser()
        def newBody = existngComments.getAt(i).getBody()
        commentManager.create(newIssue,commentAuthor,newBody,true)
        log.warn(existngComments.getAt(i).getBody())
    }
}
//Issue link

// Link type
final String issueLinkName = "Duplicate"

//sequence
final Long sequence = 1L

def issueLinkTypeManager = ComponentAccessor.getComponent(IssueLinkTypeManager)

def availableIssueLinkTypes = issueLinkTypeManager.issueLinkTypes
def linkType = availableIssueLinkTypes.findByName(issueLinkName)

ComponentAccessor.issueLinkManager.createIssueLink(newIssue.id, issue.id, linkType.id, sequence, loggedInUser)

[Lukasz Grobelny]

The way it works - the user selects Copy on the issue.

On a Copy screen, he can select the Destination project; on the checklist, he can choose what will be moved.

You can trim it down just to copy the issue without fireworks