Convert issue in a subtask : update fields

Hi There,

I'm trying to convert an issue in a subtask with 2 customs fields, but when i convert it, in the step 3, the 2 customs fields are not displayed. I configure mandatory those fields, and only one is visible at thei step 3.A ny idea why one is missing.

Thanks for your help !


1 answer

1 accepted

Hi, maybe it's because you have those fields in a field scheme for the issue but not for the sub-task. Make sure you can create a new sub-tasks with those custom fields.

Hi Ramiro, Thanks for your answers. I can create issue with those mandatory field when i use the 'Issue Creation' Menu. But, i still have only one of those two fields displayed in the step 3 of the conversion into a subtasks. I continue to investigate Thanks

I tried with a new field, it is ok, it seems it is coming from my specific field. Is it a type of List of Multiple choices. The other type are well displayed in the step 3...

Hi, i can close this question in fact, my field has an error, i created another one with the salme caracteristic, and it works fine. anyway, thanks a lot for your help.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Julia Dillon
Posted Apr 17, 2018 in Jira

Tell us how your team runs on Jira!

Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...

763 views 2 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you