Configuring email notification timing

Hi,

Is there a way to configure the timing and the frequency at which notifications are sent. Currently everyone seems to be getting notified for projects that are not even being updated or chagned.

1 answer

0 vote

What notififcations are they getting if nothing is updated or changed? Subscriptions?

Regarding the frequency, configuring delay is not an option in onDemand.

Hi Jobin,

They are getting daily emails with the subject reading "Subscription: All Issues" and contains the key and the summary of the ticket. I can imagine it is annoying to get them on a daily basis. Not sure how this can be controlled. I think i made a mistake saying this is on-demand. This is somethng we bought and installed inhouse. It is a 4.3 version.

It means someone have created a subscription to everyone. You will need to ask around or look at the database, filtersubscription table, to find out who did it.

Nothing by configurations.

Cool thanks for the inputs. I thought as much looking at the title. Is there no way to unsubscribe someone from the admin panel or disable people from subscribing to things like this?

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Monday in Jira Software

How large do you think Jira Software can grow?

Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...

726 views 6 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you