My friend at Salesforce has been telling me about their Community Cloud platform, and I wanted to know if Atlassian has a similar platform? And if so, how configurable & accessible is it?
Thanks in advance!
Community Cloud is a user-centric site which Salesforce clients can use to launch a knowledge-base website in simple terms.
Atlassian's equivalent is Confluence. Whilst it is a powerful collaboration tool for internal teams, it can be used as an external knowledge-base also and shared with customers. Atlassian itself uses Confluence for knowledge articles, alongside a large number of app vendors.
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