I'am using Jira 6.1.2 and JETI (Jira Email This Issue) 220.127.116.11.
Before the update, when I use this plugin to send the issue, a comment was created with
"This issue was sent to ..... " but now, I only have the response in the comment. So when we read the issue, we don't know if an email was sent or not...
Sorry for my poor English...
No, I'm talking about the comments which gets added by a email Response (Customer answers from an emailadress to JIRA and this Content is then visible in the comment tab and also email tab, what's not correct for us.
When I'm sending an email, out of the ticket to a customer, this Content won't be added to the coment tab, only in the email tab, what's correct.
Where can I configure that Emailresponses aren't visible in the comment tab permantently?JIRA_CommentEmailTheSameContent.jpg
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